Cookie Policy
Last updated: 31 May 2024
This Cookie Policy explains how Ventriva ("we", "us", or "our") uses cookies and similar tracking technologies when you visit or interact with our website at ventriva.online. By continuing to use our website, you acknowledge the use of cookies as described in this policy.
1. What Are Cookies
Cookies are small text files that are placed on your device — such as a computer, tablet, or mobile phone — when you visit a website. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to the website operators.
Cookies can be either "session cookies", which are deleted when you close your browser, or "persistent cookies", which remain on your device for a set period of time or until you delete them manually.
In addition to cookies, we may also use similar technologies such as web beacons, pixel tags, local storage objects, and device fingerprinting. This policy applies to all such technologies collectively.
2. How We Use Cookies
We use cookies and similar technologies for a variety of purposes, including:
- Ensuring the website functions correctly and securely
- Remembering your preferences and settings
- Understanding how visitors interact with our website
- Improving website performance and user experience
- Delivering content relevant to your interests
- Supporting authentication and session management
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the website to operate properly. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies, as the website cannot function without them.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your active session across pages | Session |
| csrf_token | Protects against cross-site request forgery | Session |
| auth_state | Manages authentication status | Session |
3.2 Performance and Analytics Cookies
These cookies collect information about how visitors use our website, such as which pages are visited most often and whether any errors occur. All data collected is aggregated and anonymised. We use this information solely to improve how the website performs.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Distinguishes unique users for analytics reporting | 2 years |
| _ga_* | Stores session state for analytics | 2 years |
| _gid | Distinguishes users across a 24-hour period | 24 hours |
3.3 Functional Cookies
Functional cookies allow the website to remember choices you make — such as your language preference, region, or display settings — and provide enhanced, personalised features. These cookies may be set by us or by third-party providers whose services we have added to our pages.
| Cookie Name | Purpose | Duration |
|---|---|---|
| user_prefs | Stores user interface preferences | 1 year |
| lang_setting | Remembers language or locale selection | 1 year |
3.4 Targeting and Marketing Cookies
These cookies are used to deliver advertisements and content that may be more relevant to your interests. They track your browsing activity across websites and are typically placed by advertising networks with the website operator's permission. We do not sell personal data collected through these cookies to third parties.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _fbp | Used by Meta to deliver and track advertisements | 3 months |
| ads_pref | Records advertising preference decisions | 6 months |
4. Third-Party Cookies
Some cookies on our website are placed by third-party services that appear on our pages. We do not control these cookies and they are subject to the respective third party's own privacy and cookie policies. Third-party cookies may be used for purposes including analytics, embedded content, and advertising functionality.
Third-party providers whose cookies may be present on our website include, but are not limited to:
- Google Analytics — for website traffic and behaviour analysis
- Meta Pixel — for advertising performance tracking
- YouTube or Vimeo — when embedded video content is present
- Payment processors — when transaction flows are initiated
We encourage you to review the privacy and cookie policies of any third-party services you interact with through our website.
5. Cookie Consent
Where required by applicable law, we will request your consent before placing non-essential cookies on your device. You may be presented with a cookie consent notice when you first visit our website, allowing you to accept or decline certain categories of cookies.
Strictly necessary cookies do not require consent, as they are essential for the website to function. All other categories of cookies are optional and will only be activated upon your agreement.
Your consent preferences are stored and respected for future visits. You may withdraw or update your consent at any time using the cookie preference settings available on our website.
6. Managing and Disabling Cookies
You have the right to decide whether to accept or reject optional cookies. In addition to using our on-site preference controls, you can manage cookies directly through your browser settings. Most browsers allow you to:
- View which cookies are currently stored on your device
- Delete some or all existing cookies
- Block third-party cookies from being set
- Block cookies from specific websites
- Block all cookies from being set
- Be notified when a website attempts to set a cookie
Please note that if you disable or delete cookies, some parts of our website may not function as intended. Features that rely on cookies for session management, authentication, or personalisation may be impaired or unavailable.
For guidance on managing cookies in your specific browser, please consult your browser's official help documentation.
6.1 Opt-Out Tools for Analytics and Advertising
In addition to browser-level controls, you may use the following opt-out mechanisms provided by third parties:
- Google Analytics Opt-Out: Google provides a browser add-on that prevents the Google Analytics tracking code from sharing information about your visit.
- Interest-Based Advertising: You may opt out of interest-based advertising through industry opt-out portals available in your region.
- Do Not Track: Some browsers support a "Do Not Track" signal. Where technically feasible and required, we respect such signals in accordance with applicable guidance.
7. Cookie Retention Periods
Cookies are retained on your device for varying lengths of time depending on their purpose. Session cookies are erased when you close your browser. Persistent cookies remain for the duration specified at the time of placement, or until you delete them manually via your browser settings.
We review the retention periods of our cookies periodically and update them where necessary to ensure they do not remain active for longer than required to fulfil their stated purpose.
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, applicable laws, or our operational practices. When we make material changes, we will update the "Last updated" date at the top of this page.
We encourage you to review this policy periodically to stay informed about how we use cookies. Continued use of our website following any changes constitutes your acknowledgement of the updated policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us using the details below:
Ventriva
Arborfield Community Centre, Arborfield, Reading RG2 9ND, United Kingdom
Email: contact@ventriva.online
Phone: +44 1902 427798
We aim to respond to all enquiries within a reasonable timeframe and are committed to addressing any concerns you may have about how your data and preferences are handled.